Information we receive
When you contact LuxeStep Doll Studio, we may receive your name, email address, phone number, and the message you choose to provide. We do not request sensitive personal information for ordinary course enquiries.
How we use information
We use contact details to respond to questions, provide requested support, process an enquiry, maintain site security, and improve course communication. We do not sell personal information or use it for unrelated advertising.
Local storage
The catalog and cart use browser local storage to remember followed course IDs, cart quantities, theme preference, and cookie consent. This information remains in your browser and can be removed through browser settings or the relevant page controls.
Sharing and retention
We share information only with service providers necessary to operate communications or where required by law. We retain correspondence only as long as reasonably needed to answer the request, maintain business records, or resolve a dispute.
Your choices
You may ask what personal information we hold, request correction or deletion where applicable, or withdraw a voluntary communication request by contacting [email protected]. We may need to verify a request before acting on it.
Children and updates
Our service is intended for adults and responsible learners. We do not knowingly collect information from children. We may update this policy when our practices change and will publish the revised effective date on this page.